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Housing and COVID-19: View the latest information about applications and timelines.

FAQ

Will students be able to live in Michigan Housing this fall?

Yes. And welcome home! Living in Michigan Housing this year will be strongly informed by public health expertise. Each of us has a responsibility for protecting the health of the community. Read on for more details of what you can expect, and be sure to review the “COVID-19 and Public Health-Informed Housing Policies” in the Community Living at Michigan Standards. Each member of our community commits to three fundamentals:
  • Wearing face coverings at all times in the public areas
  • Practicing physical distancing
  • Maintaining good hand hygiene

We will share more details about what you can do to keep your community safe, and what we’re doing too.

CONTRACTS AND CANCELLATIONS

I’M A NEW TRANSFER STUDENT. WHEN CAN I EXPECT TO HEAR ABOUT MY HOUSING APPLICATION?

We are currently not able to accommodate transfer students this year. We appreciate your patience, and recommend exploring the resources available through Beyond The Diag, U-M’s off-campus housing resource.

IF I SIGN MY CONTRACT NOW, BUT DECIDE THAT I WILL NOT NEED A ROOM IN MICHIGAN HOUSING, CAN I CANCEL?

We understand that you may still be waiting for more information before confirming that you are coming to campus. By signing and submitting your contract within 5 days of receiving it, you will reserve your space in Michigan Housing. If you decide you no longer need the space, let us know by emailing housing@umich.edu (we’d appreciate it if you put “CANCELLATION” in the subject line). If you terminate your contract by August 14, Michigan Housing will waive the early termination fee and will let you out of your contract at no charge. If you do not terminate your contract by August 14, all contract terms remain in effect.

IF I CHOOSE TO BE REMOTE THIS FALL, IS IT POSSIBLE TO LIVE ON-CAMPUS FOR WINTER TERM?

Yes! You can cancel your contract and apply for housing just for Winter Term. If you already have a housing contract for the full year, email us at housing@umich.edu and tell us that you wish to cancel. Let us know by August 14, and we will waive the termination fee. After August 14, all contract terms remain in effect. Then, later this year, you can apply for Winter Term housing. Spaces aren’t guaranteed, and we will try to accommodate you depending on what we have available. If you have a full-year housing contract, we won’t be able to hold your space over the fall until your planned return in January.

HOW MANY STUDENTS WILL BE ASSIGNED TO EACH ROOM/APARTMENT?

Most residents will be assigned to shared rooms, and most incoming first-years will be assigned to double rooms (two occupants). Your room with your roommates counts as a “household unit” and all students will be encouraged to follow public health guidelines just as they would when living in their home communities . Other parts of the residence hall, such as lounges, hallways and elevators, are “public” areas, subject to the same public health guidelines as other public areas of campus, such as wearing face coverings.

WHEN WILL I KNOW THE NAMES OF MY ROOMMATES?

Most incoming first-years will find out the names of their roommates in an email sent to their University of Michigan email account in the first week of August.

CAN I CHANGE MY HOUSING ASSIGNMENT BEFORE MOVE-IN?

We are not able to make changes to your assignment over the summer. Once the term begins, room changes will be limited to help reduce transmission of COVID-19.

HOW CAN I REQUEST AN ACCOMMODATION FOR HEALTH OR RELIGIOUS OBSERVANCE?

We want everyone to feel comfortable in their living environment and in sharing their needs with us. Documentation for accommodation requests, such as for disability, health or religious observance, are due seven days after you submit your application. We encourage you to share with us your Housing needs as soon as possible since we have limited availability for rooms of a certain type. 

WHEN WILL I HEAR ABOUT THE ACCOMMODATION REQUEST I SUBMITTED?

We strive to get back to you as soon as we are able, and we appreciate your patience as we respond to all of the requests we get. The details of your request are important and we will work with partners across the university as needed to carefully consider every case.

SHIPPING AND STORAGE

Where MAY I SHIP MY BELONGINGS AHEAD OF TIME?

While undergraduate residence halls and apartments are unable to accept packages prior to August 30, Michigan Housing has teamed up with John’s Pack & Ship (JPS) to offer in-room delivery service for items shipped to JPS by August 15th. We encourage you to use the JPS Porter Service, both for your convenience and to maintain safe physical distancing during move-in. Find complete details along with a registration link here: http://moveum.com/porter-service.

Textbooks ordered through the University’s course materials partner, Barnes & Noble, can be shipped for free to their locations in the Michigan Union and Pierpont Commons. Look for a link in Wolverine Access where you find your course schedule.

WHAT IF I STORED MY BELONGINGS DURING WINTER TERM?

If you lived in undergraduate Michigan Housing for Winter 2020 semester and stored your belongings with Johns Pack and Ship, your belongings will be delivered directly to your student room.

MOVE-IN

WHAT DO I NEED TO DO BEFORE ARRIVING AT MICHIGAN?

All U.S. students coming to Ann Arbor will be asked to practice enhanced social distancing during the 14 days before arriving on campus. During this 14-day period, students have been directed to monitor their health, reduce contact with others and follow guidance consistent with recommendations from the Centers for Disease Control and Prevention. These include:
  • Taking their temperature two times a day and monitoring for fever.
  • Watching for cough, trouble breathing or additional COVID-19 symptoms.
  • Staying home and avoiding contact with others outside of their homes, including not going to work, school or social gatherings.
  • Avoiding public transportation, taxis or ride-shares.
  • Maintaining a physical distance from others (about 6 feet).
  • Wearing a face covering when in public settings or while interacting with others outside of the home.
  • Seeking medical attention if they develop a fever, other symptoms and/or test positive for COVID-19. They will then be asked not to come to campus until they receive further instructions.
For students arriving on campus directly from international locations, the 14 days of enhanced social distancing begins when they arrive, and can be done in the students’ residences. This may overlap with the start of classes, and students will be expected not to go to (in-person) class until the 14-day period is complete. Student Life has emphasized the importance of communicating with instructors directly to determine appropriate academic adjustments during this period.
We’ll also ask students to complete an online learning module that includes important information on COVID-19.

WILL U-M PROVIDE COVID TESTING BEFORE MOVE-IN?

New residential students (both undergraduate and graduate) moving into U-M Housing’s residence halls and apartments will be tested for the virus that causes COVID-19, and be cleared before arriving in Ann Arbor. U-M is partnering with the national testing company Quest Diagnostics to accomplish this. Quest will provide testing kits, at no additional cost to students and families, directly to on-campus housing students at their homes to self-administer and then mail back to Quest for analysis.

Students who fail to return a test will be tested immediately upon arrival and asked to practice enhanced social distancing until results come back. We are requiring all students, whether they live on campus or not, to practice enhanced social distancing for two weeks before returning to Ann Arbor.

Any students who test positive will be asked to delay arrival on campus. Current CDC guidelines call for asymptomatic persons who test positive to self-quarantine for 10 days. Students living in our Munger Graduate Residences had an earlier move-in, and they are being tested after arrival.

We are testing residence hall students because we are asking them to live with us, and they will be in new large-scale community housing environments immediately after arriving. This measure exceeds current CDC higher education guidelines, which call for testing of symptomatic individuals and those with recent exposures to someone with COVID-19.

Updated information may be found in the university’s updated Maize and Blueprint FAQs.

WHEN IS MOVE IN?

Move-in will take place between August 24 through August 30. We will send an email to you indicating that you are now able to sign up online for a time slot, reserving a day and time for you to arrive. You can do this from the housing business portal (where you signed your contract).

CAN I SIGN UP FOR A TIME SLOT BEFORE I GET MY HOUSING ASSIGNMENT?

A submitted contract is required to view the time slots, which are set up by building.

WHAT IF I AM PART OF A SPECIAL UNDERGRADUATE PROGRAM THAT NEEDS TO MOVE IN ON A SPECIFIC DAY?

Athletics, Marching Band can move in on Aug 23 and they should be able to see Aug 23 as an option when they go to the time slot. Other groups are not designated for a specific day.\

MLC students should move in prior to the date and time the program has asked you to arrive. If you are asked to be here by Friday, plan on looking at Tuesday, Wednesday, or Thursday time slots.

MAY I BRING AN EXTRA HELPER IF I HAVE SOME SPECIAL REQUIREMENTS?

Please check with our staff ahead of time by emailing housing@umich.edu. We may have to reschedule your time slot to a different time to minimize risk to you and others.

IS THERE A SERVICE TO ASSIST ME WITH MOVING BELONGINGS FROM MY VEHICLE TO MY ROOM?

This year, we are offering a curbside move-in porter service, through John’s Pack & Ship. If you would like assistance when you arrive, you can reserve a time with John’s Pack & Ship to have your items unloaded from your vehicle and brought to your room. There is a fee for this service. Read more at https://www.moveum.com

WHAT IF I WANT TO MOVE IN THE SAME DATE AND TIME AS MY ROOMMATE?

To meet physical distancing requirements, we do not advise nor permit roommates to move in at the same time.

WHAT IF I MISS MY TIME SLOT?

If you know ahead of time that you will be late, please email us at housing@umich.edu so we can be ready for your arrival at a different time.

WHAT IF I WANT TO ARRIVE AFTER THE LAST TIME SLOT?

For undergraduates, due to our regional check-in system and COVID precautions, we are not able to check students into their room after our designated check-in times. We advise you to select a time for the following day and stay in a hotel overnight.

MAY I ARRIVE AFTER MY CONTRACT STARTS?

Please email us and let us know when you are arriving. We can make arrangements for your check-in.

I (OR MY HELPER) CANNOT WEAR A MASK. WHAT SHOULD I DO?

Face coverings are required within our buildings for the safety of all residents. If you are unable to wear a face covering for medical reasons, please consult with our staff by emailing housing@umich.edu. We may have to reschedule your time slot to a different time to minimize risk to you and others.

I’M TRAVELLING INTERNATIONALLY. WHAT ARE MY TRANSPORTATION OPTIONS TO CAMPUS FROM THE AIRPORT OR TRAIN/STATIONS?

You can find an overview of transportation in and around campus at the international center website.

INSIDE YOUR RESIDENCE HALL

WILL GUESTS BE ALLOWED INTO RESIDENCE HALLS AND APARTMENTS?

At this time, only residents of a building will be able to access that building with their Mcards. In the interests of public health, visitors to your room (anyone who lives outside of the building) are not permitted. No overnight guests will be allowed in residence halls or apartments.

During move-in, one helper at a time can join you in the building.

HOW WILL I COLLECT PACKAGES AND GET HELP WITH LOST KEYS AND OTHER SERVICES?

Each residence hall has a package room, which may not be in the same building. At the package room, you will see physical distancing markers for queuing, and staff will have safety precautions in place as they locate your item for you. Every community has a Community Center, a great resource for lost-and-found, temporary key and MCard check-out, and helping with general questions. You’ll see physical distancing markers here too. Remember, outside of your room is a public space, so face coverings will be required for these services.

WHERE WILL FACE COVERINGS BE REQUIRED?

Face coverings, such as disposable masks or cloth face coverings, must be worn by all individuals at all times in public areas of your hall unless you cannot medically tolerate such a covering. This includes lounges, hallways, stairwells, laundry rooms, and elevators.

When you arrive for move-in, you will receive a safety kit that includes two face coverings and hand sanitizer, but bring additional ones if you can since a clean one should be used each day. Residents are expected to launder their face coverings regularly, so you may need extra in between trips to the laundry room.

WHAT COMMON AREAS INSIDE A RESIDENCE HALL WILL BE OPEN?

Right now, the best public health guidance recommends that common areas such as lounges and study rooms be closed for the time being. As the situation evolves and the term progresses we will update you on new guidelines. Where appropriate, spaces will be open where physical distancing is possible.

WILL LAUNDRY ROOMS BE OPEN?

Yes. Every community has a laundry room. For safety, you will see signs in each room with guidelines for doing your laundry appropriately. You might already be a laundry expert, but there are some extra precautions when you are doing laundry with shared equipment. Face coverings will be needed in the laundry room. Using our “laundry locator”, you can see which machines are available from your smartphone, so you can plan your trip.

BATHROOMS

WILL BATHROOMS BE SHARED?

Most residents in undergraduate residence halls will live on a corridor with a shared bathroom secured with card access. You’ll see signs in the bathrooms to encourage physical distancing in bathrooms, which are still communal spaces.

COMMUNITY

WILL THERE BE RESIDENT ADVISORS THIS YEAR?

Yes! You can count on your resident advisor (RA) to welcome you to Michigan, help you in your transition, answer all kinds of questions, and be your go-to resource. Your RA will be checking in regularly to support you. If you have health concerns, please call the University Health Service Nurse Line right away.

YOUR HEALTH

WHAT IF I FEEL SYMPTOMS OF COVID-19?

If you show symptoms, including a fever of 100 degrees or greater, immediately call the 24-hour Nurse Line at the University Health Services for help and COVID-19 testing. Students who test positive are required to isolate and may be required to move temporarily into alternative housing if isolating locally is not possible. If you have any concerns about exposure to COVID-19, do not hesitate to contact the 24-hour Nurse Line.

In addition to the safety kit you’ll receive at move-in, you will need to bring your own thermometer and should be regularly checking your temperature.

CLEANING

HOW WILL THE COMMON AREAS BE CLEANED?

Our facilities team will be using enhanced cleaning protocols throughout the residence halls, especially high-touch areas like door handles, flat surfaces, elevators, and handrails. Bathrooms will be cleaned and sanitized regularly with techniques proven effective against viral transmission.

Residents, too, have a role to play in keeping surfaces clean: that’s why you will see sanitizer dispensers at entrances and near areas like the package room, elevators, and community centers.

HOW WILL MY ROOM BE CLEANED?

You are responsible for cleaning and sanitizing your room. We will provide guidelines, and there will be cleaners available for you in the hall, which will be replenished regularly. Cleaning your room protects you and the whole community.

Contact Information

NEED TO CONTACT SOMEONE IN HOUSING?​

Below is contact information for Housing departments:
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