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FAQ

Housing Website FAQs 3.31.2020

Stay Home Stay Safe Executive Order

What does the State of Michigan’s “Stay Home Stay Safe” executive order mean for me?

Since Monday, March 23, the state of Michigan is protecting its communities with a temporary “Stay Home Stay Safe” executive order to promote physical distancing. For residents, that means we encourage you to stay primarily in your rooms or apartments, and you are free to go outside to get food and seek healthcare.

While “Stay Home Stay Safe” is in effect, you can also expect that communal spaces will be closed and we encourage you to use elevators and multi-stall bathrooms one resident at a time. For your safety, please do not bring guests into your room or apartment. “Stay Home Stay Safe” is currently in place until April 13, and we look forward to revisiting these guidelines as the situation changes.

Thank you for doing your part in the university’s response to COVID-19 by relocating to a new assignment. Giving each student their own bedroom is one of the best lines of defense against the pandemic.

Since Monday, March 23, the state of Michigan is also protecting its communities with a temporary “Stay Home Stay Safe” executive order to promote physical distancing.

For residents, that means we encourage you to stay primarily in your rooms, and you are free to go outside to get food and seek healthcare.

While “Stay Home Stay Safe” is in effect, you can also expect:

  • Communal spaces, such as floor lounges, community learning centers, and multicultural lounges, will be closed
  • Study rooms, music practice rooms, and kitchens will be closed, to reduce places for illness to spread
  • Use elevators one resident at a time
  • For your safety, please do not bring guests into your room.

Most important: in communities with shared multi-stall bathrooms, we ask that only one resident at a time use the bathroom. Please knock on the external door before entering.

“Stay Home Stay Safe” is currently in place until April 13, and we look forward to revisiting these guidelines as the situation changes. You can find updates from the university about COVID-19 at https://coronavirus.umich.edu

We recognize these are additional changes along with so many others happening quickly. We appreciate your cooperation and understanding.

We appreciate everyone’s cooperation as the university responds to the COVID-19 pandemic. Since Monday, March 23, the State of Michigan is also protecting its communities with a temporary “Stay Home. Stay Safe” executive order to further promote physical distancing.

To confirm that your apartment is suitable for physical distancing, Northwood Apartments were recently visited by Dr. Preeti Malani, the university’s chief health officer and professor of medicine in the division of infectious diseases, and Dr. Robert Enrst, executive director of the university health service and associate vice president for health and wellness in Student Life.

They were able to corroborate that under the current guidelines, residents may continue to remain in their apartments, without having to relocate.

  • You can also expect that communal spaces, such multipurpose rooms in the community center, will be closed.
  • Playground equipment will not be sanitized, and the guideline to stay six feet apart should still be observed. If you are sick, please do not visit the recreation spaces until you are well, and call the UHS Nurse Advice Line 734-764-8320.
  • Since the 2150 Cram Place Community Center is closed indefinitely, Northwood 1, 2, & 3 residents should note the following:
    • Packages: At this time we strongly encourage all packages to be sent directly to your apartment. However, if needed, any Northwood resident could send packages to the Community Center at 1000 McIntyre Rd, Ann Arbor, MI, 48105.
    • Lock Outs: Northwood 1, 2, & 3 residents should call DPSS to assist with lockouts.

“Stay Home. Stay Safe” is currently in place until April 13, and we look forward to revisiting these guidelines as the situation changes. You can find updates from the University about COVID-19 here: https://coronavirus.umich.edu

We appreciate your cooperation and understanding.

We appreciate everyone’s cooperation as the university responds to the COVID-19 pandemic. Since Monday, March 23, the State of Michigan is also protecting its communities with a temporary “Stay Home. Stay Safe” executive order to further promote physical distancing. To confirm that your apartment is suitable for physical distancing, Munger was recently visited by Dr. Preeti Malani, the university’s chief health officer and professor of medicine in the division of infectious diseases, and Dr. Robert Enrst, executive director of the university health service and associate vice president for health and wellness in Student Life. They were able to corroborate that under the current guidelines residents may continue to remain in their suites, without having to relocate.

While “Stay Home Stay Safe” is in effect, you can also expect some additional changes in Munger:

  • The lower level, including study rooms, music practice rooms, the CLC, and Game Room/Wellness Zone will be closed until further notice, reducing places for illness to spread.
  • Lounges, study spaces, and the fitness room on the 8th Floor will be closed.
  • You may print on the 8th floor near the community center. As always, good hand-washing hygiene is strongly recommended.
  • Elevators should also only be used by one resident at a time.
  • Multi-stall bathrooms will be closed for the time being. Please use single stall bathrooms in your bedroom and suite as well as the single use bathrooms on the 8th floor and the lower level.
  • The indoor recreation space will remain closed, but the outdoor track remains open. If you are sick, please do not visit the outdoor track until you are well, and call the UHS Nurse Advice Line 734-764-8320.
  • Access to the building is now for residents only.
  • State and CDC guidelines discourage gatherings with people outside of your suite.
We recognize these are vigorous precautions. “Stay Home. Stay Safe.” is currently in place until April 13, and we look forward to revisiting these guidelines as the situation changes. You can find updates from the University about COVID-19 here: https://coronavirus.umich.edu We appreciate your cooperation and understanding. In this difficult time, Student Life has staff ready to help with resources, from providing health information to counselors and someone to talk to. Your university is here for you.
We appreciate everyone’s cooperation as the university responds to the COVID-19 pandemic. Since Monday, March 23, the state of Michigan is also protecting its communities with a temporary “Stay Home Stay Safe” executive order to further promote physical distancing. To confirm that your apartment is suitable for physical distancing, the Lawyers Club was recently visited by Dr. Preeti Malani, the university’s chief health officer and professor of medicine in the division of infectious diseases, and Dr. Robert Enrst, executive director of the university health service and associate vice president for health and wellness in Student Life. They were able to corroborate that under the current guidelines, residents may continue to remain in their units, without having to relocate. Following the guidelines of “Stay Home Stay Safe”, we encourage you to stay primarily in your apartments, and you are free to go outside and get food and seek healthcare. You can also expect some changes and recommendations both in Lawyers Club and other public spaces in the university.
  • Communal spaces, such as study rooms and club rooms will be closed, reducing places for illness to spread
  • Access to communal areas in Munger Graduate Residences will be temporarily limited.
  • Elevators should also only be used by one resident at a time.
  • You are encouraged to remain active outdoors as you are able, but please do so safely.
  • We will keep the RecRoom unlocked so that you can access the SITES printer, and we ask that you not congregate there.
  • For now, guests are discouraged in your rooms.
“Stay Home Stay Safe” is currently in place until April 13, and we look forward to revisiting these guidelines as the situation changes. You can find updates from the University about COVID-19 here: https://coronavirus.umich.edu We appreciate your cooperation and understanding.

Move Out information

How can I check out of my residence hall or apartment?

  • Remove all of your personal belongings from your room
  • Use the Express Checkout form at the Community Center.
  • While you’re at the Community Center, turn in your key.
  • Update your mailing address.

Will there be assistance when I move out?

We will have blue bins available to assist in the move out process at the Community Center.

I moved out with all my belongings but didn’t officially check out.

Email housing@umich.edu from your umich account. That email will count as your official checkout.

I live in Northwood 1, 2, 4 or 5, the Lawyer’s Club and the Munger Graduate Residences. Will I need to move?

No. Students remaining in Northwood 1, 2, 4 and 5, the Lawyer’s Club and the Munger Graduate Residences will reside in their currently assigned rooms.

When is my contract end date?

  • NW 1, 2, 4, & 5: May 15 or June 30
  • Munger: May 23 or July 23
  • Lawyer’s Club: May 9
  • All other communities: May 1 at 11 a.m.

Belongings Information

If you have already paid John’s Pack & Ship to pack up and store/send your belongings:

We are working with John’s Pack & Ship to issue a refund for the packing portion of the expenses.

I received my items from John’s Pack & Ship, and I am missing items. Who should I reach out to?

John’s Pack & Ship are ready to help you.
Website: moveum.com,
Phone: 734.665.2664,
Email: jkaz1962@gmail.com

Refund Information

If I have moved out, will I get a refund on my remaining room and board balance?

For all of you who have moved out of University Housing or who are able to move out no later than March 25, the university is offering a $1,200 refund. This applies to all undergraduate and graduate students who are able to vacate their university residence hall or university apartment by 5 p.m. March 25. Students with an outstanding balance due the university will have their refund reduced by that amount. Financial aid status does not affect eligibility to receive a refund.

Contact Information

NEED TO CONTACT SOMEONE IN HOUSING?​

Below is contact information for Housing departments:
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