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FAQ

Winter 2023 MOVE-IN FAQs

Move-in begins soon and we are here to answer your questions. Feel free to drop us a line at Mhousingmovein@umich.edu, or search the Housing website, or find the information you need from this list of Frequently Asked Questions about Move-In!

What are public health requirements for move-in?

The good news is that if you already have a Housing contract, you are fully vaccinated or have a university approved exemption. For more information, see the University Vaccination Policy.

Can helpers come into the hall to help me move in?

Absolutely! We welcome your helpers to enjoy this special day with you. 

Can I ship my belongings in advance of my move-in day?

Housing is not able to receive packages before Tuesday, January 3, 2023.  

How do I find my building and where do we park?

A wayfind app is super useful — you probably already have one you like, and we find WAZE is quite accurate in navigating the UM campus.

How does the move-in time slot work?

Students recently received an email with a link to sign up for a time-slot to move in. There are many options for days and times. Students can also make edits if their plans change. Plan to arrive within the hour of your scheduled time, so if your  time is 9am on Wednesday, you can arrive anytime from 9-10am. Don’t worry if you are delayed, we will welcome you when you arrive, as we know traffic delays can happen.

We will have your key made and ready for you at the time slot you selected, so the earliest you can enter your room is when you check in at your selected time.

My flight got changed! Can I switch time slots?

While the online time slot selector on the Housing portal will close in mid-August, feel free to reach out to Mhousingmovein@umich.edu with your situation and we will do our best to accommodate.

What if I arrive late in the evening? Can I still move-in?

Yes! You’ll find instructions for “after hours move-in” on the door of your hall. We have staff on campus that can come to assist you.

How will I get my things from the car to the room? There’s so much! It’s so bulky!

Great news! Our Michigan Housing Welcome Team – students volunteering to help move your belongings to your room — are on hand to help. Together you can use our famous Blue Bins on wheels, the perfect size for carting a trunk’s worth of stuff up to your new room in one trip. Take as many trips as you like.

Another option: local company John’s Pack’n’Ship offers a paid service providing move-in assistance.

Can I change my room assignment before move-in?

Right now we’re expecting our residence halls to be full, so we are not making changes before move-in. After move-in, there is a room change process, which you can learn about here.

Where do I get my MCard?

If you submitted your photo by August 6, your MCard will be waiting for you at check-in at your residence hall. If you haven’t submitted your photo, visit your nearest MCard Center (Central Campus: Student Activities Building; North Campus: Pierpont Commons).

Is it possible to cancel my contract?

Undergraduate Housing Contracts

Undergraduate residents are able to cancel their housing contracts at any time prior to the final two weeks of a semester or last 30 days of the contract, by submitting the cancellation request form. Residents who elect to cancel their contracts will be billed for 80% of the remaining contract obligation as an early termination fee. This early termination fee is typically waived only in situations where a resident is disenrolling from the University. Contract holders whose cancellation request forms are granted must vacate by the date and time mandated by M Housing. Any contract holder granted early contract termination who fails to follow the procedure for checkout may be held accountable for full payment of the contract. To begin the process, email housing@umich.edu.

Graduate Northwood Community Apartment Contracts

Northwood residents are able to cancel their housing contracts at any time prior to the final two weeks of a semester or last 30 days of the contract, by submitting the cancellation request form. Residents who are electing to cancel their contracts will be billed for 80% of the remaining contract obligation as an early termination fee. The early termination fee is typically only waived in situations where a resident is disenrolling from the University or graduating. Contract holders whose cancellation request forms are granted must vacate by the date and time mandated by M Housing. Graduating residents must request contract cancellation at least 30 days prior to their requested departure date.

Munger Graduate Residences Contracts

Munger residents are expected to honor the provisions of their respective contract through the entire contract term, including during academic internships and other out-of-class experiences. Neither graduation nor changes in eligibility are grounds for termination of the resident’s financial obligations under the contract. Contracts of the Munger Graduate Residences can be reassigned.

CONTACT INFORMATION

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