Housing Student Conflict Resolution (HSCR)

100 Student Activities Building
515 Jefferson Street
Ann Arbor, MI 48109-1372
T: 734.647.4718
E: HSCRProcess@umich.edu

Who We Are

The HSCR team is made up of professionals and students who aim to promote restorative justice around campus. Our office is also accessible via HSCRProcess@umich.edu.

What is Restorative Justice?

Restorative justice is a response to a violation that focuses on restoring the harms caused to those who are impacted by the infraction, holding respondents accountable for the harm they have caused, and building peace within communities.

Community Circle Program

One option for resolving conflicts for our students is our Community Circle Program. Students who have accepted responsibility and are willing participants may have the option of going through the program. If a student successfully completes the program, the incident will be removed from the student’s record. However, Circles are only offered for first time violations.

Expectations for students participating in a Community Circle:

  • Accept responsibility for charges
  • Willing to share thoughts during circle
  • Cooperate with circle facilitator
  • Listen to other’s stories and opinions
  • Attend circle intake meeting and circle meeting

Please email HSCRprocess@umich.edu  if you have more questions.

What Students Are Saying…
“I think the circles provide a unique opportunity for students to work through and resolve the conflict more so on their own terms and through adapting the perspectives of others.” - Paulina, student facilitator
“I feel that it could help in more serious cases in lieu of punishment.” - Circle Participant
“I really enjoyed facilitating Circles as a way to both learn about restorative justice in an active role and to grow as a person. I learned about ways to apply restorative justice in my own life, and I learned about ways people interact with each other. It was a great opportunity to get further involved in the community as well.” - Lizzy, student facilitator
"Community Circle is a fantastic program that is available to anyone in the University of Michigan Housing community. Rather than further punishing individuals who have made mistakes, Community Circles focus on restoring broken relationships between those who made regrettable decisions and those that suffered as a result. Everyone makes mistakes, especially while we are trying to decide what kind of a person we want to be as an adult. Taking part in a Circle is a great way to help make sure these mistakes are learned from, and everyone walks away a little closer to being that person he or she wants to be. By taking part in the Circle process as a peer facilitator, I know that I have learned a lot, especially about how the solution to a problem is often a lot more simple than one would think." - Alyson, student facilitato

What Students Are Saying...

“I think the circles provide a unique opportunity for students to work through and resolve the conflict more so on their own terms and through adapting the perspectives of others.” - Paulina, student facilitator

“I feel that it could help in more serious cases in lieu of punishment.” - Circle Participant

“I really enjoyed facilitating Circles as a way to both learn about restorative justice in an active role and to grow as a person. I learned about ways to apply restorative justice in my own life, and I learned about ways people interact with each other. It was a great opportunity to get further involved in the community as well.” - Lizzy, student facilitator

"Community Circle is a fantastic program that is available to anyone in the University of Michigan Housing community. Rather than further punishing individuals who have made mistakes, Community Circles focus on restoring broken relationships between those who made regrettable decisions and those that suffered as a result. Everyone makes mistakes, especially while we are trying to decide what kind of a person we want to be as an adult. Taking part in a Circle is a great way to help make sure these mistakes are learned from, and everyone walks away a little closer to being that person he or she wants to be. By taking part in the Circle process as a peer facilitator, I know that I have learned a lot, especially about how the solution to a problem is often a lot more simple than one would think." - Alyson, student facilitator

Community Circle is a group meeting involving the:

  • Respondents: Students who have violated the Community Living at Michigan (CLAM) Policy
  • Impacted Parties: Resident advisors, hall directors, roommates, hallmates, housing security officers
  • Other Affected Parties: Representative from OSCR

All parties work together to come up with a resolution that will repair the harm done to the community. The dialogue is structured by two student facilitators. HSCR is now seeking applications for 2015-2016 Peer Facilitators, apply HERE.

You can get a refresher of the CLAM Policy here!

Get Involved

Community Circle facilitators are student volunteers who help focus the dialogue between the respondent(s) and impacted parties during the meeting. Community Circle impacted parties are student volunteers who help to provide a different perspective of the situation for the respondents, so they are able to recognize how their actions have affected their community. This program would not be able to survive without the dedication of students who are passionate in furthering restorative justice and repairing harm in communities at the University of Michigan.

Please check back later for exact dates on the application timeline, as well as the active application.

Applications are typically posted in early November, followed by interviews and the selection process occurring in late November to mid-December.

Students who are selected to be Community Circle facilitators and impacted parties are required to attend a training session that will take place on a Saturday in mid-January from 8 a.m. to 5 p.m.

The Student Conflict Resolution Advisory Board provides advice and input to the Office of Student Conflict Resolution (OSCR) and Housing Student Conduct and Conflict Resolution (HSCR)staff members on a broad range of issues relating to student conflict and student conduct. The Board also provides students with a unique opportunity to develop educational outreach activities and learn the processes that OSCR & HSCR utilize in managing conflict. For more information please visit: oscr.umich.edu/article/advisory_board

Resources for Conflict Resolution

Campus Resources

Counseling and Psychological Services (CAPS)
CAPS engages with the student to provide activities and services that are connected to the student’s mental health.
Department of Public Safety (DPS)
DPS provides police services on a 24-hour basis to contribute to and promote a safe and secure community.
The Program on Intergroup Relations (IGR)
IGR promotes a campus community where students, staff, and faculty engage in a constructive process of creating social justice by offering academic courses, facilitating co-curricular activities, conducting research, and collaborating with others.
Office of Student Conflict Resolution (OSCR)
OSCR provides a variety of programs and services designed to support a safe, just and peaceful community, and to help Michigan students learn how to manage and resolve conflict peacefully. OSCR offers a full-spectrum menu of conflict resolution pathways, including Facilitated Dialogue, Restorative Justice Circles, Shuttle Negotiation, Social Justice Mediation, as well as the Formal Conflict Resolution process.
Safehouse
A center that provides free and confidential services for survivors of domestic violence/intimate partner violence and sexual assault.
Services for Students with Disabilities (SSD)
A resource for students with visual impairments, learning disabilities, mobility impairments hearing impairments, chronic health problems, and psychological disabilities.
Sexual Assault Prevention and Awareness Center (SAPAC)
SAPAC provides educational and supportive services to the UM Community related to sexual assault, intimate partner violence, sexual harassment and stalking, including a 24-hour crisis line.
Spectrum Center
A resource of support and advocacy for students under a framework of sexual orientation, gender identity and gender expression.
Student Legal Services (SLS)
A full-service law office offering free legal services to all currently enrolled students at the University of Michigan–Ann Arbor campus.

Books

  • The Little Book of Restorative Justice, Howard Zehr
  • The Little Book of Circle Processes: A New/Old Approach to Peacemaking, Kay Pranis

Contact Us

Housing Student Conflict Resolution (HSCR) Office
100 Student Activities Building
515 Jefferson Street
Ann Arbor, MI 48109-1372
P: 734.647.4718
E: HSCRProcess@umich.edu

University Housing is a unit of Student Life, and an equal opportunity educator and employer.

For housing related questions, please contact University Housing.
Email: housing@umich.edu
Phone: (734) 763-3164