Resident Staff Selection for University Housing

Residence Education for University Housing employs over 400 individuals in roles as diverse as Community Center Assistant, Diversity Peer Educator, Peer Academic Success Specialist, Resident Advisor, and Residential Programs Facilitators. Our communities range from traditional residence halls to apartments.

On these pages you will find all of the information you need about the ResStaff Selection process. Please take your time to check out the site and become familiar with Residence Education’s: 

We have ResStaff positions for both the Fall/Winter semesters and the Spring/Summer semesters. Both have different deadline dates and application forms. 

Basic Application Information 

Housing Resstaff for SPRING/SUMMER 2017

Spring/Summer position descriptions:

Conference Community Advisor | CCA 2017

Introduction

The key responsibility for Conference Community Advisors (CCAs) during summer operations is coordination and support of client groups/guests to insure effective use of the building and resources, while ensuring a pleasant stay for clients/guests. Conference Community Advisors CCAs assist in the Community Center operations and perform frequent check-ins and check-outs that are essential to successful summer operations. CCAs prepare for new groups and assist in making room assignments, keys, and other arrangements for clients as part of the building team. CCAs utilize the conferences database system and follow ­up with guests and colleagues as necessary.

CCAs spend a significant amount of time at the Community Center interacting with Conference guest/clients through face ­to ­face interaction. CCAs provide feedback to the building team that is used to improve client satisfaction. CCA interaction with summer guests is different than during the academic year because of frequent turnover of guests/groups. The level of CCA interaction is dependent on what groups are in the residence hall.

Supervision

CCAs are directly supervised by the Conference Service and Residence Education Leadership Team for their assigned community.

Time Commitment & Work Schedule

All CCAs are required to work no less than 30 hours a week at the Community Center, this includes workday business hours, weekends, and holidays. This is in addition to being on duty during scheduled nights, attending weekly staff meetings, and community walks. Variations from this schedule must be approved by the supervisor at the assigned building. The weekend of June 23rd is a mandatory work weekend, if you are unavailable your application may be passed on.

Compensation for Conference Community Advisors is a stipend of $150/week, starting when the residence hall you are assigned to opens through August 12th. Room and board are also included in the compensation package for this position with room starting as early as May 1st and meals starting when your stipend begins. Residence halls vary in opening dates, however, all residence halls are open no later than June 11, 2017.

Please note: University Housing will notify the Financial Aid Department of your staff appointment. If you receive any financial assistance from any governmental or University sources, we strongly recommend you consult with a Financial Aid Counselor to identify the ptential impact this position will have on your financial aid award.

Responsibilities

With the exception of your classes, this position is expected to be your first priority for the entire Spring/Summer semesters

Participate in a duty rotation.

Attendance at all trainings and assigned shifts is mandatory unless previously approved by your direct supervisor.

Have a customer service mentality- we are here to serve our guests. Put the guests first by offering assistance, giving them directions to various locations on and off campus, helping them with mail and package processing, finding answers for them, etc.

Making keys and welcome packets for incoming guests.

Creating bulletin boards that provide necessary information, protocol for emergencies.

Participate in the preparation of the building for summer operations.

Be an ambassador for the University of Michigan and have a commitment to a positive experience for each group/guest who resides with us.

Provide administrative support to Summer Operations through planning and preparation for incoming and outgoing groups/clients.

Please note, CCAs in East Quad do not participate in a duty rotation as their hours are dedicated to work at the Community Center. CCAs can provide CC coverage in any community throughout the Spring and Summer.

SPRING/SUMMER Resident Advisor * | RA 2017 

Introduction

One of the key responsibilities of ResStaff is Community Building. Community Building means getting to know your residents and fellow staff members, both individually and collectively, by investing time and energy into activities and events that will help facilitate the development of positive and meaningful relationships. The Community Development Model is in place to assist staff with:

Getting to know residents;

Helping residents get to know each other.

Assessing and addressing the needs of residents.

Developing community building activities to meet those needs.

Encouraging residents to take ownership for the community.

Resident Advisors are responsible for assisting the students on their corridor, floor and throughout the building. Spring/Summer operations are different than the traditional academic year. Spring/Summer RAs will spend a significant amount of time working at their respective community center.

Supervision

Spring/Summer RAs are directly co‐supervised by the Hall Director(s) and the Community Center Manager.

Time Commitment

Approximately 20 hours per week including weekends and holidays. Variations from this schedule must be approved by the supervisor at the assigned building. The weekend of June 24th is a mandatory work weekend, if you are unavailable your application may be passed on.

Compensation is room and a meal plan. The meal plan is provided as a tool to assist Spring/Summer RAs in their relationship and community building efforts. A stipend of $150/week, May 2nd - August 12th, is also included.

Please note: University Housing will notify the Financial Aid Department of your staff appointment. If you receive any financial assistance from any governmental or University sources, we strongly recommend you consult with a Financial Aid Counselor to identify the potential impact this position will have on your financial aid award.

Responsibilities

Building community in the residence hall by participating and encouraging casual social interaction, planning and implementing social programming and demonstrating consistent availability and accessibility to residents. Modeling a commitment to multiculturalism by creating and fostering a community in which all the individuals are respected, while continuing to educate both residents and staff members on issues of social identity and multiculturalism. Planning and implementing both social and educational programs, while encouraging resident participation in the community. Meeting on‐duty responsibilities as designated by the Hall Director, and attending mandatory weekly staff meetings. Collaboration with other ResStaff, building team members and other spring/summer groups. 

* Position only available to current or former ResStaff members.

Please see "UM Housing Resstaff Application" below to apply for Spring/Summer!!!

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Housing Resstaff for FALL/WINTER 2017

  • 2017-2018 Community Center Assistant (CCA) application is now available (see below) and the priority deadline is 11:59 PM on February 19, 2017.
  • 2017-2018 DPE, PASS, RA and RPF application information for the late pool is now available (see below).
  • 2017-2018 Graduate Housing Resident Advisor and Munger Fellows applications will be available soon.
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UM Housing Resstaff Application
  1. Please read instructions below and then visit: https://umich.erezlife.com/
  2. Select "Sign in with your school account" 
  3. Email: enter your UM unique name & kerberos password and agree to terms and conditions (please note, this is different than our previous applications so you may need to clear your web browser. If you are using Google Chrome and continue to have problems logging in to eRezLife, try using an Incognito window to log in. You can also try a different web brower such as Safari or Firefox, but ensure you are not logged in to any other UM system. Finally, eRezLife is best accessed on a computer vs. a mobile device).
  4. Select My job profile. Fill out all sections & save. (please note, if you applied to a position using eRezLife in the past, make sure all profile information is up to date as fields have changed)
  5. Select Job postings
  6. Select the position you are interested in
  7. Select the Apply now (green button)
  8. Select Questions. Fill out all required questions (with red asterisk) and any other questions related to the position you are applying for
  9. Provide reference contact information
  10. Select Save
  11. Select Submit

If you are interested in another position, return to Job Postings and select the next position you are interested in. NOTE: All fields will automatically populate for any sections already completed. Any changes will be reflected in previously submitted applications.

If you have questions, comments, or concerns not addressed within the ResStaff Selection webpages, please email us at resstaffselection@umich.edu.

University Housing is a unit of Student Life, and an equal opportunity educator and employer.

For housing related questions, please contact University Housing.
Email: housing@umich.edu
Phone: (734) 763-3164