Available Positions

Fall/Winter Student Staff Position Descriptions

Community Center Assistant (CCA)

Introduction

The Community Center is at the heart of each residential community, a place where residents gather, meet peers, and ask for advice. It is also a central point for quality service, direction, resources and help. Key responsibilities of the Community Center Assistant (CCA) involve providing excellent quality service and supporting students, staff and visitors in the residential community. As part of the Community Center team, the CCA works closely with building team partners, Housing and Student Life colleagues, and Michigan Learning Communities.  Direct supervision is provided by the Community Center Manager and indirectly by the Hall Directors.

Time Commitment

The Community Center Assistant can expect to work various hours across seven days each week to ensure that the community center is open to meet the community needs.  This includes working evening and weekend shifts as well as during breaks, such as Fall Break, Thanksgiving Break, and Spring Break. Generally, students can plan to work approximately 10‐15 hours per week, not to exceed 20 on campus employment hours. Actual hours may vary depending on the needs of the community center and the staff member’s availability. (The graduate housing community centers at Northwood and Munger are twelve month operations that remain open during all University breaks, with limited hours).

The Community Center Assistant will have 30 minute bi-weekly supervisory meetings with the Community Center Manager (CCM). They are also expected to attend a bi-weekly team meeting on designated Tuesday nights from 6-7pm.  Attending staff and supervision meetings, participating in training, and facilitating community engagement at the Community Center are priorities. For the academic year, this position extends from late August through early May. Training and employment will begin in late August. A summer cohort will be hired for the graduate communities and that training will begin in late April for the period from May through August. 

Please note this position is expected to be a priority. As you consider applying, please reflect on your current and future commitments and how you will prioritize your position. If hired for a position, you will discuss a plan to balance your commitments with your supervisor. 

Eligibility Requirements

 

  • Must be enrolled as a full time graduate, undergraduate or professional student at the University of Michigan.
  • Must be in good academic and social standing within their school/college  Must comply with all local, state, and federal laws.
  • Must uphold all policies and procedures as defined by the University of Michigan Standard Practice Guide, the University Housing Community Living at Michigan, and any other applicable University policies and procedures.
  • Must attend all staff meetings to be held on selected Tuesdays from 6:00 PM - 7:00 PM.
  • Must attend biweekly supervisory meetings and additional meetings as needs evolve.
  • Must attend and participate in all required training. Please note: Attendance at all training sessions is required. Requests for unusual circumstances can be sent to resstafftrainingrequests@umich.edu. Your request should include the day and times you are asking to be excused from as well as the event you wish to attend. For any requests that are academic in nature, please include if it is a requirement for graduation. You might be asked to provide documentation from an advisor or faculty member as part of your request.

 

Responsibilities

  • Work in a manner that enhances an inclusive and supportive community by getting to know residents, and engaging with residents through initiatives at the Community Center. 
  • Model a commitment to diversity and inclusion by creating and fostering a community in which all individuals are respected.
  • Create an approachable and service-oriented environment at the Community Center.
  • Demonstrate excellent quality service by greeting residents and visitors who approach the Community Center.
  • Respond to telephone, email, and in-person inquiries in a timely manner, with quality service skills, and follow‐up to ensure resolution.
  • Take pride in serving as an effective resource for all inquiries.
  • Sort and distribute mail and packages to students and staff per provided protocol.
  • Manage confidential information in a secure and sensitive manner, including pantry operation at some Community Centers.
  • Lock and secure the Community Center as needed to ensure resident safety, the security of sensitive information and technology.
  • Learn effective operation of all university owned equipment.
  • Follow proper procedures set by Housing Security Supervisors regarding the key management system in the distribution of keys/cards during room check‐in/check‐out and lock‐outs.
  • Attend to detail in all administrative functions, including opening and closing procedures, to insure appropriate and timely completion.
  • Assist in the preparation and facilitation of move-in and move-out procedures.
  • Model personal behavior that is consistent with the University Housing mission, Community Living Standards, Statement of Student Rights and Responsibilities. Comply with University of Michigan and University Housing policies and procedures.
  • Demonstrate team‐supportive behavior.
  • Be able to lift/move items of up to 30 pounds.
  • Be able to stand for significant amounts of time.
  • Other duties as assigned.

Compensation

The Community Center Assistant position will be compensated at $10.00 per hour.

JOB DESCRIPTION IN PDF

UM HOUSING RESSTAFF APPLICATION

Diversity Peer Educator

In alignment with the mission of University Housing, Diversity and Inclusion, and Residence Education, the overall purpose of the Diversity Peer Educator (DPE) program is to assist in the development of a community that is socially just and inclusive for students across all social identities. DPEs work to strengthen the living - learning environment and strive to create an inclusive community by building relationships with residents and conducting educational, cultural, social, and personal enrichment programs that promote the ideals of social justice. Further, they serve as a resource to support students who are targeted in their identities and social memberships by responding to potential bias or behaviors that negatively affect the community and campus climate. Supervision of the DPE position is by the Office of Diversity and Inclusion and Residence Education in Housing.

Residential Community Responsibilities (40% of the position)

  • Act as a role model and keep a positive attitude while working to build an inclusive multicultural community.
  • Build positive relationships with ResStaff through collaborations and supporting their programs and contributions.
  • Plan, facilitate, and assess social justice training and education for residential staff and residents.
  • Assist in conflict resolution, problem-solving, and crisis management related to identity within the residential community using restorative justice principles.
  • Participate in mandatory weekly ResStaff meetings on Monday nights and mandatory weekly DPE meetings on Tuesday nights.
  • Serve as an advocate for marginalized students and groups in the community by referring them to appropriate resources and campus offices.
  • Follow bias incident protocol, follow up with impacted residents of bias incidents, and work with ResStaff to support and rebuild the community using restorative justice principles.

Community Organizing Responsibilities (40% of the position)

  • Develop and coordinate active and passive educational programming for the residential community.
  • Advise and guide a multicultural council by attending weekly meetings, supporting council programming, conducting monthly one -on-ones with the executive board, and facilitating social justice development activities and trainings.
  • Build an inclusive community and promote awareness of social and restorative justice principles at the Community Center.
    1. DPEs work an average of 3-4 hours a week at the community center
  • Assist the residential community in building an inclusive community by providing leadership and staffing support.

Residential Community Outreach Programming (20% of position)

Each DPE will focus on Residential Community Outreach Programming through the following opportunities:

  • Conduct programming by neighborhood/area and in collaboration with campus partners such as DPSS and Housing Security.
  • Engage in campus wide initiatives including Change It Up! or facilitate ALA 421: Social Psychology in Residence Settings.
  • Collaborate closely with Diversity and Inclusion and Community Matters on creating, implementing, and evaluating on-going educational programs that compliment Change it Up!
  • Work with professional staff to develop ResStaff training sessions that address campus climate issues and further Change it Up!’s reach on campus.
  • Create large scale residential community programs that further the mission of Diversity and Inclusion and Residence Education.
  • Engage wider residential community in Expect Respect and Inclusive Community programming.

Other duties as assigned by Diversity and Inclusion and Residence Education

Time Commitment

The position is a 20 hour a week commitment. If ResStaff participate in extracurricular activities outside of their ResStaff Appointment (i.e. another job, committees, sports teams, etc) that have the possibility to interfere with their ability and willingness to perform the full range of responsibilities associated with their ResStaff Appointment, they are expected to discuss this with their supervisor in advance. The supervisor, in consultation with Residence Education Central Staff and HR, will determine if a potential conflict of commitment exists and what the options are.

  • Note: Prior to the official start of classes, ResStaff can expect an additional time commitment devoted to both mandatory ResStaff Training and Student Move-in. This differs from the weekly 20 hour commitment when the school year begins.

Compensation
Room and board (please consult with the Office of Financial Aid to determine how this may impact your award package)

Contact Information

Nicola Saliendra, Assistant Director of Diversity and Inclusion The Connector,603 E Madison St Ann Arbor, MI 48109 Phone: (734)764-8061  nsali@umich.edu

JOB DESCRIPTION IN PDF FORM 

Peer Academic Success Specialist First Year Experience | PASS-FYE

In alignment with the mission of Student Life’s First Year Experience program and University Housing, the overall purpose of the Peer Academic Success Specialist--First Year Experience program PASS--FYE is to foster a successful transition to college and academic development of first year residents.  The PASS position also assists in the development of a community that is socially just and inclusive for first year residents across all social identities by strengthening the living‐learning environment and striving to create an inclusive community.


The PASS--FYE will assist first year residents in navigating academic, social, and personal transition challenges.  This will be done by providing support to first year residents by providing advice, creating connections to campus resources, conducting academic and cultural programs to support academic activities, and connecting student learning inside and outside of the classroom. While this position focuses primarily on first year resident communities, they will serve the entire population of their community.


In addition, the PASS--FYE position is responsible for establishing the Community Learning Center (CLC) as the hub of scholarly community in the residential communities.


Responsibilities


First Year Experience and Academic Support Programming (30%)

  • Build relationships with first year residents by engaging in activities, such as; peer advising hours, community walks, study hours, and one-on-one meetings.

  • Assess the educational needs of first year residents and incorporating the assessment into the design, delivery, and evaluation of educational programs and services.

  • Educate first year residents about academic success strategies and skills, time and task management, academic integrity, information and technology literacy, electronic discourse management, co-curricular involvement, and stress management.

  • Invite and arrange for campus partners to provide academic services in the residential communities.

  • Collaborate with other ResStaff positions to create programs that enhance the academic experience of first year residents; including the First Year Experience Program and assist residents in attending programs.


Residential Community Responsibilities (60%)

  • Recruiting for, and facilitating a section of ALA 171 “Making the Most of Michigan” in Fall and Winter term, which assists first year residents in their transition to college by referring first year residents to appropriate academic resources, services, special academic programs, and related learning technologies. This includes:

    • Participating in ALA 471 facilitation training meetings each semester, on Tuesdays from 3-5pm

      • A PASS has the option to receive credit for the facilitation meetings the first semester they participate.

    • Facilitating two sections of ALA 171 from the dates and times listed below:

      • Tuesdays from 7-9pm

      • Wednesdays from 7-9pm

      • Thursdays from 1-3pm

      • Thursdays from 6-8pm

  • Act as a role model and keep a positive attitude while working to build an inclusive multicultural community.

  • Build positive relationships with ResStaff through collaborations and supporting their programs and contributions.

  • Orient residents to the learning technologies available in the Community Learning Center (CLC) and their use in support of their educational, career, and personal growth.

  • Assist the Hall Director in the planning and implementation of required staff training’s each term and at Monday night team meetings.

  • Participate in mandatory weekly PASS meetings on Tuesday nights from 6:00 p.m. - 8:00 p.m. when not facilitating ALA 171 on Tuesday nights.

  • Hold advising hours with residents as schedule permits for 4 hours a week when not facilitating ALA 171.


Administrative Tasks and Communication (10%)

  • Monitoring accounts daily to respond to electronic mail and make educational digital postings.

  • Developing 2-week plans and compiling monthly reports.

  • Participating in the student ResStaff selection process and Parent and Family weekend.

  • Other duties as assigned by the Assistant Director for Learning Programs or Hall Director.


Supervision

Peer Academic Success Specialists are co‐supervised by the Assistant Director for Learning Programs and the Hall Director.


Time Commitment

This position is approximately a 15 - 20 hour a week commitment and will fluctuate slightly depending on the needs that week, if there is a staff meeting, and when you are facilitating ALA 171.


If ResStaff participate in extracurricular activities outside of their ResStaff Appointment (i.e. another job, committees, sports teams, etc) that have the possibility to interfere with their ability and willingness to perform the full range of responsibilities associated with their ResStaff Appointment, they are expected to discuss this with their supervisor in advance. The supervisor, in consultation with Residence Education Central Staff and HR, will determine if a potential conflict of commitment exists and what the options are.


Requirements

  • Previous experience in facilitation or a commitment to develop facilitation skills.

  • Preference given to candidates who have previously participated in or signed up for UC 170/ALA 171 “Making the Most of Michigan”

  • Must have sophomore or above standing.

  • Ability to work during the day, nights, and weekends.

  • ResStaff Requirement of Cumulative 2.5 GPA

  • Previous experience living in a residential community.

  • The PASS position will participate in Fall and Winter training and ALA 171 facilitation training.


Compensation

$10.00 an hour


Additional Information:

  • If not previously completed, all PASSes must enroll in ALA 421 Creating Inclusive Communities in the fall semester and successful completion of the course is required to retain the position.

  • Fall and winter training is required.

  • Unless there is an academic class or work conflict, all PASSes must attend one ResStaff meeting per month on a specified Monday night (6:00-8:00pm) as determined by the co-supervisors.

Contact Information
Martha P. Kirpes, Ph.D. |Assistant Director for Learning Programs |2210 Couzens Hall, 1300 East Ann Street| Phone: (734) 764-6406 | mpkirpes@umich.edu

JOB DESCRIPTION IN PDF FORM

 

Peer Academic Success Specialist- Upper Level Communities | PASS

In alignment with the mission of University Housing, the overall purpose of the Peer Academic Success Specialist (PASS) program is to foster the academic and intellectual development of residents. In upper level communities, the PASS position supports residents taking increased ownership of their academic and career goals, transitioning into fields of study, or toward graduation, graduate study, or career employment. The PASS links residents and ResStaff to appropriate academic support services in the residential and University community. The PASS position also assists in the development of a community that is socially just and inclusive for all residents across all social identities by strengthening the living‐learning environment and striving to create an inclusive community


In addition, the PASS is responsible for establishing the Community Learning Center (CLC) as the hub of scholarly community in the residential communities.


Responsibilities


Academic Support Programming (30%)

  • Build relationships with residents by engaging in activities, such as; peer advising hours, community walks, study hours, and one-on-one meetings.

  • Assessing the educational needs of residents and incorporating the assessment into the design, delivery, and evaluation of educational programs and services.

  • Educating residents about academic success strategies and skills, increased ownership over academic and career goals, academic integrity, information and technology literacy, electronic discourse management, co-curricular involvement, and stress management.

  • Invite and arrange for campus partners to provide academic services in the residential communities.

  • Collaborating with other ResStaff positions to create programs that enhance the academic experience of upper level residents.


Residential Community Responsibilities (60%)

  • Recruiting for, and facilitating a section of ALA 171 “Making the Most of Michigan” in Fall and Winter term, which assists first year residents in their transition to college by referring first year residents to appropriate academic resources, services, special academic programs, and related learning technologies. This includes:

    • Participation in ALA 471 facilitation training meetings each semester, on Tuesdays from 3-5pm

      • A PASS has the option to receive credit for the facilitation meetings the first semester they participate.

    • Facilitating two sections of ALA 171 from the dates and times listed below:

      • Tuesdays from 7-9pm

      • Wednesdays from 7-9pm

      • Thursdays from 1-3pm

      • Thursdays from 6-8pm

  • Act as a role model and keep a positive attitude while working to build an inclusive multicultural community.

  • Build positive relationships with ResStaff through collaborations and supporting their programs and contributions.

  • Orient residents to the learning technologies available in the Community Learning Center (CLC) and their use in support of their educational, career, and personal growth.

  • Assist the Hall Director in the planning and implementation of required staff training’s each term and at Monday night team meetings.

  • Participate in mandatory weekly PASS meetings on Tuesday nights from 6:00 p.m. - 8:00 p.m. when not facilitating ALA 171 on Tuesday nights.

  • Hold advising hours with residents as schedule permits for 4 hours a week when not facilitating ALA 171.


Administrative Tasks and Communication (10%)

  • Monitoring accounts daily to respond to electronic mail and make educational digital postings.

  • Developing 2-week plans and compiling monthly reports.

  • Participating in the student ResStaff selection process and Parent and Family weekend.

  • Other duties as assigned by the Assistant Director for Learning Programs or Hall Director.


Supervision

Peer Academic Success Specialists are co‐supervised by the Assistant Director for Learning Programs and the Hall Director.


Time Commitment

This position is approximately a 15 - 20 hour a week commitment and will fluctuate slightly depending on the needs that week, if there is a staff meeting, and when you are facilitating ALA 171.


If ResStaff participate in extracurricular activities outside of their ResStaff Appointment (i.e. another job, committees, sports teams, etc) that have the possibility to interfere with their ability and willingness to perform the full range of responsibilities associated with their ResStaff Appointment, they are expected to discuss this with their supervisor in advance. The supervisor, in consultation with Residence Education Central Staff and HR, will determine if a potential conflict of commitment exists and what the options are.


Requirements

  • Previous experience in facilitation or a commitment to develop facilitation skills.

  • Preference given to candidates who have previously participated in or signed up for ALA 171/ALA 171 “Making the Most of Michigan” and to returning PASS candidates.

  • Must have junior and senior standing.

  • Ability to work during the day, nights, and weekends.

  • ResStaff Requirement of Cumulative 2.5 GPA

  • Previous experience living in a residential community.


Compensation

$10.00 an hour


Additional Information:

  • If not previously completed, all PASSes must enroll in ALA 421 Creating Inclusive Communities in the fall semester and successful completion of the course is required to retain the position.

  • Fall and winter training is required.

  • Unless there is an academic class or work conflict, all PASSes must attend one ResStaff meeting per month on a specified Monday night (6:00-8:00pm) as determined by the co-supervisors.


Contact Information

Martha P. Kirpes, Ph.D. |Assistant Director for Learning Programs |2210 Couzens Hall, 1300 East Ann Street| Phone: (734) 764-6406 | mpkirpes@umich.edu

JOB DESCRIPTION IN PDF FORM

Resident Advisor | RA

One of the key responsibilities of ResStaff is Community Building. Community Building means getting to know your residents and fellow staff members, both individually and collectively, by investing time and energy into activities and events that will help facilitate the development of positive and meaningful relationships.

The Community Development Model is in place to assist staff with:

  • Getting to know residents
  • Helping residents get to know each other
  • Assessing and addressing the needs of residents
  • Developing community building activities to meet those needs
  • Encouraging residents to take ownership for the community
Resident Advisors are responsible for assisting the students on their corridor, floor and throughout the building. They are directly co-supervised by the Hall Director and the Community Center Manager.

Responsibilities

  • Building community in the apartments or residence hall by participating and encouraging casual social interaction, planning and implementing social programming and demonstrating consistent availability and accessibility to residents.
  • Modeling a commitment to multiculturalism by creating and fostering a community in which all the individuals are respected, while continuing to educate both residents and staff members on issues of social identity and multiculturalism.
  • Living-learning and/or theme communities or specialty floors may have unique opportunities and responsibilities (ex. peer facilitation of courses or departmental or Student Life workshop series).
  • Planning and implementing both social and educational programs, while encouraging resident participation in the community.
  • Meeting on-duty responsibilities as designated by the Hall Director, and attending mandatory weekly staff meetings.
  • Collaboration with other ResStaff and Building team members.
  • Enforcing the Community Living Standards by confronting and documenting violations, while modeling personal behavior that is consistent with the Community Living Standards, Statement of Student Rights and Responsibilities, and all state and federal laws.
  • Advising, counseling, and responding to crisis situations, and informing the Leadership team or other resources when appropriate.
  • Catalyze interaction of residents and ResStaff with the Scholar-in-Residence (SIR) program.
  • Build community and promote awareness at the Community Center.

Time Commitment

20 hours per week. If ResStaff participate in extracurricular activities outside of their ResStaff Appointment (i.e. another job, committees, sports teams, etc) that have the possibility to interfere with their ability and willingness to perform the full range of responsibilities associated with their ResStaff Appointment, they are expected to discuss this with their supervisor in advance. The supervisor, in consultation with Residence Education Central Staff and HR, will determine if a potential conflict of commitment exists and what the options are.

  • Note: Prior to the official start of classes, ResStaff can expect an additional time commitment devoted to both mandatory ResStaff Training and Student Move-in. This differs from the weekly 20 hour commitment when the school year begins.

Compensation
Room and board (please consult with the Office of Financial Aid to determine how this may impact your award package)

JOB DESCRIPTION IN PDF FORM

Residential Programs Facilitator | RPF

In alignment with the mission of University Housing, Diversity and Inclusion, and Residence Education, the overall purpose of the Residential Programs Facilitator is to assist in the development of a community that is socially just and inclusive for students across all social identities by facilitating educational classes and workshops for the residential community.


Residential Programs Facilitators work to strengthen the livinglearning environment and strive to create an inclusive community by conducting educational, cultural, social, and personal enrichment programs that promote the ideals of community development, social justice, and restorative justice.


Supervision of the Residential Program Facilitator position is by the Office of Diversity and Inclusion and Community Matters.


Facilitation Responsibilities (70% of the position)

Residential Programs Facilitator positions will focus on the following Residential Community Outreach Programming opportunities:


ALA 171 Making the Most of Michigan

  • Facilitate two sections of the first year experience course, Making the Most of Michigan in both the Fall and Winter semester from the dates and times listed:

    • Tuesdays from 7-9pm

    • Wednesdays from 7-9pm

    • Thursdays from 1-3pm

    • Thursdays from 6-8pm

  • As a facilitator of this course, it requires:

    • Participating in the ALA 471 facilitation training course each semester on Tuesdays from 3-5pm

    • Meeting one-on-one with the students enrolled in their section.

    • Regular meetings with professional staff in coaching groups and in one-on-ones.

    • Preparing for each class session.

    • Attending the ALA 171 and 471 showcases that occur once per semester.


Community Matters Facilitation and Training:

  • Participate in training for the community matters program, Change it Up!

  • Facilitate the campus-wide Change it Up! Workshops in Fall and Winter semesters. This requires:

    • Facilitating the 90-minute Change it Up! Workshops that brings bystander intervention skills to first-year Housing residents for the purpose of building inclusive and respectful communities.

    • Workshops occur weekly October-December and on an as-needed basis throughout the year.

  • Collaborate closely with the Change it Up! Staff on creating, implementing, and evaluating on-going educational programs that compliment Change it Up!


Residential Community Responsibilities (20% of the position)

As needed and as schedules allow, RPFs will engage with:


ALA 421 Creating Inclusive Communities

  • Facilitators will potentially facilitate the residential staff course, Creating Inclusive Communities in the Winter semester, if they are not facilitating a section of ALA 171 in the Winter Semester.

  • As a facilitator of this course, it requires:

    • Meeting one-on-one with the students enrolled in their section.

    • Regular meetings with professional staff in coaching groups and in one-on-ones.

    • Preparing for each class session.


Community Circle Program

The Community Circle Program is a Housing Program that utilizes restorative justice and social justice practices to repair harm and resolve conflicts that occur within our residential communities by bringing residents together for a peer-facilitated discussion.

  • Facilitators will facilitate the Community Circle Program in both the Fall and Winter semester.

  • As a facilitator of this program, it requires:

    • Remaining neutral while guiding the circle process.

    • Assisting participants in identifying harm and harmed parties within the community.

    • Assisting participants by identifying ways to repair that harm and rebuild trust within the community.

    • Regular meetings with professional staff.

    • Preparing for each circle session.


Administrative Tasks (10% of the position)

  • Assist in conflict resolution, problem-solving, and crisis management related to identity within the residential community using restorative justice principles in classes, workshops, or individually with students.

  • Act as a role model and keep a positive attitude while working to build an inclusive multicultural community.

  • Attend weekly staff meetings on Tuesday nights from 6:00-8:00pm, when not facilitating ALA 171 and Change it Up! on Tuesday nights.


Other duties as assigned by Housing and/or Community Matters.


Time Commitment

This position is approximately a 15-20 hour a week commitment and will fluctuate slightly depending on the workshops/classes being offered each week.


Compensation

$10.00 an hour


Requirements

  • ResStaff Requirements - Cumulative 2.5 GPA

  • Must have a Sophomore standing or above

  • Ability to facilitate during the day, nights, and weekends

  • Previously lived in a residential community

  • This is NOT a live-in position, but candidates will be working within the residential communities.

Additional Information:

  • If not previously completed, all RPFs must enroll in ALA 421 Creating Inclusive Communities in the fall semester and successful completion of the course is required to retain the position.

  • Fall and winter training is required

  • Candidates with previous participation in ALA 171 Making the Most of Michigan will be strongly considered.

Contact Information

Nicola Saliendra

603 E Madison St, The Connector

Ann Arbor, MI 48109

Phone: (734) 764-8061

nsali@umich.edu

University Housing is a unit of Student Life, and an equal opportunity educator and employer.

For housing related questions, please contact University Housing.
Email: housing@umich.edu
Phone: (734) 763-3164